“I have to admit we were a little skeptical in the beginning. The College made some pretty bold claims. Their promise to help create happier employees that have less stress at work while achieving higher profits and 100% happy customers 100% of the time sounded to good to be true. But the results speak for themselves. What mattered most to me was what my employees thought of the program, and then the program’s effect on our bottom line. After seeing that every employee, without exception, agreed with the content and was happy to be participating in the training, and after watching our profits in the first store increase by several hundred percent more than we invested in the training in just the first 30 days, I was sold. 24 months later, we continue to utilize the services of the College Training Program and are achieving our goals of happier customers and increased profits.
“Our team of 11 salespeople increased their profits per unit by $90,068, and added $53,038 of additional profits from additional sales ($143,306 total profit increase) since starting the CAM ACT program 90 days ago, over our prior 90-day average. We’ve just begun. By focusing on developing even stronger personal relationships and friendships with our customers the numbers increased. Our CRM was loaded with more personal information about our customers than all 6 of the other stores in our group combined during the last 30 days. That means that more of our salespeople developed a new relationship and they made their own plans to keep in touch with their new friends. (180-day update: “Our profit increase now totals more than $300,000 over our previous 90 day average.”)
"This has made our job as sales managers a whole lot easier, and everyone is seeing their own progress each week. We realize customers are continually comparing other dealers to ours, and we must stand out as exceptional if we are to win their trust."
We needed a solution to standardize our Sales, Desking and F&I process at each location and create a team atmosphere where everyone has the same objective of 100% happy customers, in order to continually increase profits per sale, closing ratios and repeat business. We also wanted a training platform where we could customize with our own content, test, and support ALL employees on the values, principles and best practices of our organization, while taking advantage of the College’s world class training, coaching and career development programs. The College is helping us build our own customized Aloha Auto Group training center online and accomplishing all of our training objectives. The ACT program and its emphasis on ethics are also helping us attract, develop and retain top talent with good character at our organization.”
“We are quite pleased with our relationship with the College of Automotive Management. In the first two months since implementing ACT, our auto sales and gross profits have increased immensely!!! We are total believers in the College’s relationship selling training and our employees are very happy to be working in an environment that is 100% committed to ethics and integrity in all our customer transactions. We will continue to attract and retain the top talent to work for our company.”
"I rate this course “CAM” as an excellent course… It helped me become a better salesperson and able to communicate well not only with customers but with co-workers and supervisor… Most important my gross is better and easier for me to do it again and again. I think my employer is the best I have been in car sales for more than ten years and not one have invested toward their sales associate this opportunity. Excellent Rating= Excellent Training Content. I would highly recommend to others.”"
"The training at the College has been critical with my new position as Finance with Galpin Kia. My PVR is a lot higher -- I increased my average by $288.00. So far, this course has been one of the most valuable training courses and is an excellent resource. I will highly recommend it to others."
"I have been a Finance Manager at Galpin Ford for 12 years. I was able to increase my PVR over $230 over my previous 60-day average and maintain that increase for two consecutive months, qualifying me to be honored with the Master's Certification on my diploma...."
"The F&I Products and Presentation courses are excellent. Last month my income per unit increased $130 over my yearly average. I am finding this course very useful and a great source for learning new things to which I trust as it is coming from the best of the best. I find our customers really appreciate that fact that we care about their experience..."
"The F&I course is excellent. I definitely would highly recommend this training class to everyone who is in the Car Business. I think it is one of the best courses I ever had. It will help me to improve and bring in more gross for the dealer. After I completed the training, I raised my PVR by 29%, increasing it $250 per copy. Thank you very much for all your help."